Merapi Chroma Private Limited Privacy Policy applies to dreamdrape ("we," "us," or "our"), encompassing all associated websites and mobile applications. This policy outlines the procedures concerning the collection, utilization, and disclosure of your personal information when interacting with our platforms, accessing our services, or making purchases.
Information Collection
Dreamdrape gathers various forms of personal data through diverse interactions, including making payments for products or services, subscribing to newsletters, visiting our websites, participating in events, contributing to research initiatives, joining communities or forums, entering competitions, and communicating with us.
In addition to directly obtained data, we may receive information about you from third-party collaborators such as advertisers and clients.
The categories of information collected by dreamdrape include:
Contact Information:
Provided when availing services, subscribing to newsletters, joining communities, participating in research, or attending events.
General Personal Information :
Additional data gathered for surveys, competitions, and events, such as gender, job title, date of birth, and marital status.
Behavioral Data:
Collected during website visits, including online actions, time spent on the site, clicked items, and socio-demographic details.
Purchase Information:
Data regarding specific products or services acquired from dreamdrape.
How we use your information
At dreamdrape, your personal information serves specific purposes crucial to our operations. We maintain limited access to only what is necessary, and these purposes include:
Technical Maintenance :
Ensuring the smooth operation and upkeep of our technical infrastructure.
Legal and Accounting Functions :
Facilitating legal and accounting necessities vital to our business.
Market Research:
Conducting research to enhance our services and user experience.
Community and Forum Management:
Managing and fostering interaction within our communities and forums.
Credit/Debit Card or Payment Processing:
Processing payments securely for credit/debit card transactions.
Order Fulfillment and Address Verification:
Fulfilling orders accurately by verifying addresses.
Business transfer:
Collaboration with third-party businesses or clients may occur in certain website areas, where personal information may be shared, rented, sold, or transferred as per each party's policies.
Marketing Communication:
Using personal information to display marketing materials and communicate information about new features, events, or products/services offered by dreamdrape and our third-party partners.
Health, Safety, and Legal Compliance:
Accessing, using, and sharing personal information for health, safety, and legal compliance purposes, including cooperation with official investigations and safeguarding the rights and property of dreamdrape and its stakeholders.
Your privacy is paramount at dreamdrape, and we are committed to maintaining transparency and compliance with data protection standards.
Information Security
At dreamdrape, safeguarding your data is our top priority. We employ robust security measures, including Secure Sockets Layer (SSL) coding, to protect your information from unauthorized access, alteration, or disclosure. SSL encryption establishes a secure and encrypted connection between your device and our servers during data transmission.
However, it's important to acknowledge that, despite our efforts, no online transmission can be guaranteed to be completely secure. We constantly monitor and update our security protocols to meet industry standards and bolster the defense of your information. Your trust is paramount to us, and we remain steadfast in upholding the highest standards of data security.
Children’s Privacy
The site does not intentionally collect or retain personal information from individuals under the age of eighteen (18). If we become aware that we have inadvertently collected personal information from a user under the age of eighteen (18), we will promptly delete such information.
Information Sharing
We hold your privacy in high regard and adhere to strict guidelines. Your personal information is not sold, traded, or rented to third parties for any reason. We use your data solely for informational purposes and do not disclose it without your explicit consent.
In order to ensure smooth operations such as shipping and payment processing, we may share required information with trusted partners. Be assured, we have stringent measures in place to safeguard your data during these crucial processes. Your trust is of utmost importance to us, and we remain steadfast in our dedication to providing a secure and transparent online environment.
Third-party Websites
Users may come across advertisements or other content on our site that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not oversee the content or links provided on these sites and cannot be held responsible for the practices they employ. Moreover, these external sites or services, including their content and links, may undergo changes regularly and maintain their own privacy policies and customer service procedures. Any interaction with other websites, including those linked to our site, is governed by the terms and policies of those respective websites.
Legal Action and Protection
We may disclose personal information if we believe it is necessary to identify, contact, or take legal action against individuals causing damage, harm, or interference—whether intentional or unintentional—to our rights, property, users, or anyone else adversely affected by such activities.
Additionally, personal information may be disclosed in situations where there is a genuine belief that the law mandates such disclosure.
Regarding the retention of personal information, dreamdrape retains it for the duration necessary to fulfill the products or services you have requested. This includes compliance with legal requirements and adherence to tax and accounting regulations that may require the retention of personal data for specific periods. In certain circumstances, personal data may be anonymized by dreamdrape, rendering it incapable of identifying you. Anonymized information may be used indefinitely, particularly for research or statistical purposes.
User Rights
You have certain rights under the Information Technology Act, and you can exercise these rights by contacting our Grievance Officer. These rights include:
Verification of Information: You have the right to verify the accuracy of the information we hold about you and can request to inspect and correct any inaccuracies in your personal data.
Withdrawal of Consent: You can withdraw your consent to our use of your personal information at any time. Please note that revoking consent releases us from the obligation to provide the requested goods or services.
Complaints and Discrepancies: If you encounter any discrepancies or have complaints about information processing, you have the right to contact our Grievance Officer.
User Opt-out Option
At dreamdrape, we value your preferences. If you prefer not to receive our promotional emails or newsletters anymore, you can easily unsubscribe at any time. Just click on the "Unsubscribe" link included in our emails, and we'll promptly remove you from our mailing list.
Privacy Policy Updates
To enhance transparency and user security, we may periodically update our Privacy Policy. Any changes will be promptly reflected on this page. We encourage you to review this policy periodically to stay informed about how we handle your data. Your continued use of our services indicates your acceptance of this policy.
Contact Us
We're here to assist you with any questions or concerns you may have regarding our privacy policy. Your privacy is paramount to us, and we strive to ensure your satisfaction.
For additional assistance, please don't hesitate to contact us at [email protected].